How This FAQ Works for You
Most questions come down to three things: how to move money, how to reach your account on any device, and what to do when something goes wrong. We've put the answers here so you're not waiting on support for something you can sort yourself. Deposits via bKash, Nagad, or Rocket follow a simple confirm-and-credit flow — open your mobile wallet app, send
to the number shown in your deposit screen, then confirm with your PIN. Withdrawals go back to the same wallet, and we verify the account match before processing. For anything beyond the FAQ, our support team is reachable through the channels listed below. Availability of services depends on local law and eligible regions in Bangladesh.
- bKash
- Nagad
- Rocket